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No Need to Fear, Customer Support is Here!

No Need to Fear, Customer Support is Here!

We're the Bitsbox Customer Support team! We're the ones who help kiddos overcome bugs in their code and help grownups with education and shipping inquiries.

We really care about our Bitsbox users and their families. If you call or email, you are reaching out to one of us directly. We're available by email at help@bitsbox.com and phone at (720) 476-4030. If you're ever in the coding environment and want help with an app, just start by clicking the question mark icon.

It is super important to us that we do what we can to help out our customers, so please feel free to start coding and reach out to us if you ever have any questions!

Laura

Laura with Sebastian

From: Denver, CO

Studied: Cinema and Broadcast Production

Best thing about Bitsbox customers: People are so excited about learning this new skill! I love when they send us the apps they've created!

Favorite Stamp: 'bat'

Hannah

Hannah wearing sunglasses

From: Castle Rock, CO

Studied: Currently getting a PhD in English and helping Bitsboxers on the side

Best thing about Bitsbox customers: I love seeing how kids make apps their own! When they bring in stamps or fills I haven't seen before, it's great.

Favorite Stamp: 'ufo8'

Alexandria Sharpe
About the author: Alexandria is a Brooklyn-native, self-proclaimed Meme Queen, and spent 3 years as a Customer Support Specialist at Bitsbox.
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Cute icons Stamp not found